Won from a free chip, after they called me and told me I could withdraw my winnings after making a deposit of 25$ I decided to deposit after hesitating, now I think my money is gone (stolen), because I can t contact or login to casino anymore.
Here are my complete chat sessions with support;
13 september
11:36:13 AM »
Quote
5:27 pm
Jasmine
Hello. How may I help you?
5:28 pm
Me;
hello, if I deposit 25$ now, can I then withdraw the 95 also I have won with your free bonus?
5:29 pm
Jasmine
if you deposit you can get 25+95+100 after that you need to complete your wagering on this amount
5:30 pm
Me;
and if I don't want a bonus on the 25$?
5:30 pm
Jasmine
sorry bonus is mandatory
22 september
John
Hello. How may I help you?
5:03 pm
me
hello, if I deposit 25$ can I withdraw my winnings from your no deposit bonus then?
5:04 pm
John
please wait
can you give me user name please?
5:04 pm
me
xxxxx
5:07 pm
John
yes make a deposit
5:08 pm but you can maximum cashout $75
5:08 pm
me
and I can just withdraw the 75 + 25$ then?
5:08 pm
John
yes
2 oktober
Send in my documents for verification on 7-09, still waiting for approval, think I'll contact them again
22 oktober
After hesitating and after Go Lucky casino called me to tell me I could withdraw my 95$, after a 25$ deposit was made, I decided to deposit to withdraw my winnings.
28 oktober
10:02 pm
Roger
Hello. How may I help you?
10:02 pm me;
after more then a week my withdrawal is still pending, is that normal?
10:03 pm
Roger
wait a moment let me check
10:04 pm its under process
hopefully you will get paid at this weekend .
you have not to worry about this
10:04 pm
me;
ok
10:05 pm
Roger
today we are also offering no max cashout bonus for you
10:06 pm
me
I'll first wait for my money thanks bye
4 november
7:21 pm
Roger Haggerty
Hello. How may I help you?
7:22 pm
Visitor
hello I requested a withdrawal 13 days ago and you told me twice to wait but I still can cancel my payout
7:23 pm
Roger Haggerty
log in name please ?
7:23 pm
Visitor
xxxxxxx
7:23 pm
Roger Haggerty
give me a moment let me check it please
7:24 pm sir its under process
the reason behind getting late
7:25 pm we have not anymore that processor which we used to take your deposit
so right now we are having anotherone
so its taking time to process the withdraw
7:26 pm if its possible to make another deposit with new processor you will get paid with in 48 hours from now
otherwise just wait till this weekend
7:27 pm
Visitor
we have not anymore that processor which we used to take your deposit, What do you mean?
7:27 pm
Roger Haggerty
you are not only player who is having problem with previous processor
7:27 pm
Visitor what do you mean by that?
7:27 pm
Roger Haggerty
the processor which we use to take deposit from player and we pay withdraw with that method
7:28 pm gateway to process the money
so we need to have all detail again with new processor
then it will be done with 48 hours
7:29 pm
Visitor
must I deposit again?
I allready deposited
7:29 pm
Roger Haggerty
its up to you
7:30 pm if you need to get paid soon then do it
or wait till that day
because we are paying to our player like you
who has been waiting from that processor
7:31 pm 25$ is not big deal
7:31 pm
Visitor
?
7:31 pm
Roger Haggerty
you will get paid with 48 hours
can you talk to me in english please on call ?
7:32 pm
Visitor
so within 48 hours I will get my money?
7:32 pm
Roger Haggerty
yes
10 november
Roger Haggerty
Hello. How may I help you?
Me
hello I can t log in
Roger Haggerty
Sorry for that
Me
thursday you told me I would have my money within 48 hours but I still don t have it
Roger Haggerty
we have some technical issue , our technical team working on that , when it will solve we will inform you
.
Me
I hope so
Roger Haggerty
bye
20 november
Roger Haggerty
Hello. How may I help you?
Visitor
hello can you tell e when I will get my money? my usernae is xxxxx
Roger Haggerty
Sorry for inconvenience but we have some technical issue
when it will solve you will get you money first
8:34 pm
Visitor
bye
Roger Haggerty
bye
Go Lucky-casino
- 2,087
- bekeken
- 2
- antwoorden
Participeren in het forum is alleen toegestaan voor actieve leden. Alstublieft Inloggen of registreren om te posten.
Feedback van Leden
lcb activiteiten in de afgelopen 24 uur
Meest bekeken forum posts
Bekijk alle casinobonussen die beschikbaar zijn voor jouw land op onze Halloween-bonuspagina. We zullen ook updates in deze thread plaatsen voor uw gemak. Als u Halloween-thema-aanbiedingen vindt,...
Beste Halloween Casino Bonussen Voor 2024
We hebben nog een geweldige video gemaakt om je te introduceren in de strategie van kaarten tellen. We hopen dat je de informatie nuttig vindt. Ben je nieuwsgierig? Bekijk de wedstrijd en maak kans...
$250 November 2024 Echt Geld Wedstrijd: Hoe Kaarten Tellen in Blackjack | De High-Low Strategie
Grande Vegas - Exclusieve gratis spins Alleen nieuwe spelers - VS OK! 100 gratis spins op ' Mega Monster ' Hoe u de bonus kunt claimen: Nieuwe spelers moeten zich registreren via onze LINK en de...
Grande Vegas Exclusieve No Deposit Bonus