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  • Hello!

    Casino33 Review

    CasinoJack here! I am going to be the official rep and will be here often to answer questions and concerns.

    If you ever need assitance rigth away, check the livehelp on the site or call 800.457.5065, 24x7.

    Good Luck!

    2.8/ 5

  • Hey there CasinoJack, How goes progress on getting the Ewalletxpress up and going as a viable deposit/withdrawal method?

  • EWalletXpress is LIVE! Thanks for the lead in  wink

    We launched it last Friday...

  • i was going to make my first deposit but couldn't as Casino33 didn't have my payment method available - EcoCard. Any chance it will have EcoCard as a payment option in the near future?

    2.8/ 5


  • i was going to make my first deposit but couldn't as Casino33 didn't have my payment method available - EcoCard. Any chance it will have EcoCard as a payment option in the near future?


    Sure will!! We will let you know when live!

    2.8/ 5

  • Hey CasinoJack and playfaircasino rep.  What are the procedures to become a loyalty player and earn points and redeem points. Right now I have comp points building but I don't see information on how to redeem them if in the future I decide to.


  • Hey CasinoJack and playfaircasino rep.  What are the procedures to become a loyalty player and earn points and redeem points. Right now I have comp points building but I don't see information on how to redeem them if in the future I decide to.


    Good question! For every 10 dollars wagered you get 1 point*. every 100 points = $1.00. Whenever you would like to redeem them, simply chat to customer service and they can do for you right away. Please note, you must have made at least one cash deposit to have redeemed them. Thanks and good luck!

    * NO points on Video POker
  • I read in your bankingpage that Neteller is an option. Is it? I can't go in and check for myself. My account is for some reason closed again :-\


  • I read in your bankingpage that Neteller is an option. Is it? I can't go in and check for myself. My account is for some reason closed again :-\


    I see the account is active and live, can you try again ?

    Neteller is NOT up yet, let me fix that,sorry
  • I wait and try again when I can make a deposit. Hurry up wink

  • Hi Casinojack. I tried to enter in my account and says that i am not allowed to login... account name: mmpou63.. can you check it fr me please??


  • Hi Casinojack. I tried to enter in my account and says that i am not allowed to login... account name: mmpou63.. can you check it fr me please??


    Password is incorrect, want me reset it for you?
  • yes please...

  • casionJack sorry to bother you but i want to make sure i understood ilt correctly? i made a deposit of $25 and asked for the 400% no max cash out they gave me a code for LABORDAYMADNESS and i got500% no max i am not complaining but i want to make sure it's not a mistake that's a high bonus for nomax i would hate to win and find out i misunderstood it


  • casionJack sorry to bother you but i want to make sure i understood ilt correctly? i made a deposit of $25 and asked for the 400% no max cash out they gave me a code for LABORDAYMADNESS and i got500% no max i am not complaining but i want to make sure it's not a mistake that's a high bonus for nomax i would hate to win and find out i misunderstood it


    Yes is live now, but is part of the labor day special we running till early next week.. Good Luck!

    PS, that code is NOT public, meaning you have to chat to customer service to redeem it..
  • at the risk of sounding dum she told me not on a progressive network work what does that mean


  • at the risk of sounding dum she told me not on a progressive network work what does that mean


    Progressives are the games on the network that have the biggest payouts. when you login and click progressives you will see the tab there. You cannot play those for this bonus..
  • so i can play anything else no problem??? and get paid what ever i win if i get lucky

    2.9/ 5

  • so if i hit  random i get the full amount no guesstions asked if i understand that correctly as long as i go thru the playthru

  • Hiya Casinojack.  I was just wondering when you might have Moneybookers as an option for depositing/withdrawals?  I really wanted to take advantage of your Labor day promo for my first deposit.  Thanks hun.

  • Hey there CasinoJack, is the Labor Day deosit bonus redeemable at both casinos, or is it a one or the other offer?


  • Hey there CasinoJack, is the Labor Day deosit bonus redeemable at both casinos, or is it a one or the other offer?


    BOTH!

  • Hiya Casinojack.  I was just wondering when you might have Moneybookers as an option for depositing/withdrawals?  I really wanted to take advantage of your Labor day promo for my first deposit.  Thanks hun.


    Moneybookers is live, BUT is not is the cashier yet. I hope by Monday...
  • most RTG casinos have Blackjack Tournament embeded.  Hopefully, casino33 or playfair will have it soon in the future.

    2.8/ 5

  • I can't wait till I have a question for Casinojack. This is almost as exciting as getting a bonus!


  • most RTG casinos have Blackjack Tournament embeded.  Hopefully, casino33 or playfair will have it soon in the future.


    We are working on it...but is a bit away

    2.8/ 5


  • I can't wait till I have a question for Casinojack. This is almost as exciting as getting a bonus!


    LOL! Hopefully more!
  • "year of fortune" is not in the group of progressive games but i was tod by live chat that it was a progressive . twice i was shown a list that included 'year of fortune.???


  • "year of fortune" is not in the group of progressive games but i was tod by live chat that it was a progressive . twice i was shown a list that included 'year of fortune.???


    You know what you are correct. The canned response we had setup was wrong..Phantom, i guessed at your login ID and gave you a  thank you chip for bringing this to my attention....
  • thanks casino jack!
    in spite of a few minor setbacks i must say i'm really impressed with casino33!!  great bonusus ,  fast payouts, good service

    thanks again!

    2.8/ 5

  • Hi Casinojack, I still can not get my payout. I went to the Moneygram office last week and they recognised me and where the payment was supposed to come from and they will NOT give me any money sad
    I know you're probably sick of me, but will it be possible to get my payment at all by some other method??

  • i have no idea if this will work for you but when i got my money i went to CVS (a drug store) got the location on line did not deal with a real person but a phone and it was all computorized and a machine printed out a money order that i cashed Good LLuck


  • Hi Casinojack, I still can not get my payout. I went to the Moneygram office last week and they recognised me and where the payment was supposed to come from and they will NOT give me any money sad
    I know you're probably sick of me, but will it be possible to get my payment at all by some other method??


    I;m not sick of you, what did they say? I see is there? I can recall it again and Wire I guess?
  • A wire transfer would be really great, casinojack!!

  • Ok, Ill get on this...i will need you to send the email with the info to jonathan@casino33.com. Please do not post wire info here.

    2.8/ 5

  • ethereal did youever get paid????

  • YAY! I got paid. Jonathan wouldn't do the wire transfer, but suggested I get a Moneygram payment in someone else's name, so my brother picked up the money for me today smiley

    Thankyou so much for your help casinojack!

  • Yeah was tricky being where you lived I guess..third time is the charm!! lol

  • Hey Casinojack,

    Love ur work so far!  cheesy  Just a quick question will you be getting Neteller as a deposit/withdrawal option at playfair and casino33 at any stage?

    Thanks

    2.8/ 5

  • Yes we will, just waiting on them

  • Casinojack,
    Im suppose to contact customer service because I am unable to log in.So I was hopeing I could just turn to you for help?

    BOOIE

  • He has seemed to vanished huh

  • Yeah this isn't the only forum he vanished on.  I hope there still making good on having everyone paid on time and help people out as time goes.


  • Casinojack,
    Im suppose to contact customer service because I am unable to log in.So I was hopeing I could just turn to you for help?

    I am still here, I never left exclamation Every time you post here, I get an email, Please PM me what you need.

    BOOIE

  • Yeah this isn't the only forum he vanished on.  I hope there still making good on having everyone paid on time and help people out as time goes.


    Of course! we always will !
  • I have a question maybe someone can answer. Why is it that each time you make a cashout request at Playfair you have to send in a copy of you ID and CC information. If they have payed you out in the past shouldn't they have this information already. And if you used your cc to deposist shouldn't they have this information on hand.

  • IDK myself, seems a bit excesive. But hey, they've seen the last deposit from me for awhile...

    I dislike this "here it is" and then "Nope it is gone" sort of stuff...

  • jack, I deposited 4 times last month, can I get the "$" back.

    user name at casino33 debidug

    jade

    2.8/ 5

  • My last post above was on Dec 5, 2009.  I have not had a reply from you yet Jack.  In the beginning you all were great, but your really slipping to say it mildly.  Consistant, good  service is what I look for in a casino.  You guys are not making the cut anymore.

    jade


  • My last post above was on Dec 5, 2009.  I have not had a reply from you yet Jack.  In the beginning you all were great, but your really slipping to say it mildly.  Consistant, good  service is what I look for in a casino.  You guys are not making the cut anymore.

    jade


    hey for some reason I only got this notification, Sorry I missed it.

    I will be on the office soon and look in your account and get you squared away.

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