I got mine last night. Thank you Nic. I pm'd you about wagering on first place chip I won from somewhere else. I probably wasn't clear about that. I see that the wagering here on the largest chip is 65x and at the other place I won a $50, the wagering on largest was 75x. I won $250 and it was in there with the $50 and was told wagering was 40x on the $50 and 85x on $250. After I played thru 17,000 or so Otto said no multiple promotions. I said they were in there together. Then he said 85x on all of it. Of course I am sick I didn't make it 8,000 more and wasted all that time, but now I'm sick because I think I was wronged here somehow. I was told one thing before started playing. After all the playing then checking with support I was told something different. Now I see lesser amounts of playthrough on larger amounts and I can't find the t&c's at the other place. If there's a sound reason like because my win wasn't doubled from not depositing and cursed with a higher playthrough, fine. I could swallow that. It took alot out of me and I really thought I'd make it and was ready to deposit. But just by not knowing what it really should have been drives me nuts as I may have made it afterall and when and blew it off thinking I had miles to go.
GESLOTEN Wedstrijd zonder aanbetaling - Wedstrijd met grappige fotobijschriften van Bet Phoenix Casino
- Gestart door
- NicolasJohnson
- Seniorlid 404
- laatste activiteit 8 jaar geleden
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- Beantwoord door
- helwin
- op Jul 01, 10, 04:01:10 AM
- Superheld 2000
- laatste activiteit 14 dagen geleden
-
- Beantwoord door
- chillymellow
- op Jul 01, 10, 01:40:50 PM
- Machtige 3619
- laatste activiteit 4 jaar geleden
Maybe they are holding mine until I use the other one I got at that somewhere else place so they can keep the terms separate. Yeah, that's got to be it. : )
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- Beantwoord door
- MommyMachine
- op Jul 01, 10, 01:53:44 PM
- Machtige 3746
- laatste activiteit 3 jaar geleden
Oh NO helwin, I hope Nicolas gets it straightened out for you...Very confusing.
:-* -
- Beantwoord door
- mamrone
- op Jul 01, 10, 01:56:33 PM
- Held 912
- laatste activiteit 4 jaar geleden
well, I woke up this morning thinking it would be there and nothing yet?????But, I must say I put money in at casino33 for the first time in months becasue they finally accepted my visa and.............won $2000. ooooohooooooooo this soucln't of come at a better time for me I really need the money and they pay really really fast so Praise the Lord if I had gotten my free chip I would not have put money in and probably wouldn't have won.
2.8/ 5
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- Beantwoord door
- MommyMachine
- op Jul 01, 10, 02:02:35 PM
- Machtige 3746
- laatste activiteit 3 jaar geleden
Woooooohoooooooo good for you mamrone!!
May your cashout go as smooth as possible, and you have that money soon!
:-* -
- Beantwoord door
- allgood2010
- op Jul 01, 10, 03:06:48 PM
- Superheld 1133
- laatste activiteit 4 jaar geleden
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- Beantwoord door
- wnanhee
- op Jul 01, 10, 03:13:33 PM
- Superster 5413
- laatste activiteit 2 jaar geleden
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- Beantwoord door
- mamrone
- op Jul 01, 10, 03:34:30 PM
- Held 912
- laatste activiteit 4 jaar geleden
thank you guys, I haven't been able to play becasue money has been a real problem and last night I decide to treat myself and I could do no wrong! I stayed up until 1am playing and then stopped, but I hada hard time going to sleep after that. I left myself 50 in the account but i'm not doing so good with that. I will NOT reverse this withdrawl!!!! I have to stay really strong.
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- Beantwoord door
- mamrone
- op Jul 01, 10, 03:35:12 PM
- Held 912
- laatste activiteit 4 jaar geleden
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- Beantwoord door
- mamrone
- op Jul 01, 10, 07:09:21 PM
- Held 912
- laatste activiteit 4 jaar geleden
am I the only one that hasn't gotten their chip???????????? it's 6pm thurs and two days after everyone else got theirs?????????? Patience has never been one of my better virtues lol
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- Beantwoord door
- bonusroundplease
- op Jul 01, 10, 07:16:09 PM
- Superheld 1103
- laatste activiteit 5 jaar geleden
Congratulations Mamroe! That is FANTASTIC on your win! I know all about blessings coming at just the right time!
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- Beantwoord door
- POKEGIGGLES
- op Jul 01, 10, 07:19:41 PM
- Seniorlid 491
- laatste activiteit 7 jaar geleden
no mamrone, i haven't recieved my chip either. don't worry. you are not the only anxious one to play... =D
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- Beantwoord door
- linda laslo
- op Jul 01, 10, 07:39:09 PM
- Volledig lid 124
- laatste activiteit 3 jaar geleden
Still havent received ,72 hours he said but wondering why we havent got any chips yet?
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- Beantwoord door
- mamrone
- op Jul 02, 10, 04:19:49 PM
- Held 912
- laatste activiteit 4 jaar geleden
well, it's 3pm on friday and still nothing?????????? Nick must be off for the holiday.
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- Beantwoord door
- linda laslo
- op Jul 02, 10, 08:08:44 PM
- Volledig lid 124
- laatste activiteit 3 jaar geleden
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- Beantwoord door
- chillymellow
- op Jul 02, 10, 10:53:42 PM
- Machtige 3619
- laatste activiteit 4 jaar geleden
-
- Beantwoord door
- MommyMachine
- op Jul 03, 10, 12:07:39 AM
- Machtige 3746
- laatste activiteit 3 jaar geleden
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- Beantwoord door
- luvkittynumber1
- op Jul 03, 10, 06:37:54 AM
- Superheld 1388
- laatste activiteit 1 jaar geleden
Wow! I just now noticed that I had won something from entering this contest!!! I know this is WAY LATE, but thank you Nicholas & BetPhoenix!!!
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- Beantwoord door
- tamaroa
- op Jul 03, 10, 07:44:57 AM
- Held 592
- laatste activiteit 3 jaar geleden
Hi Guys and Gals,
The winners will be credited as soon as possible, your patience is greatly appreciated!
Also, the following players, I couldn't find your account:
mamrone macindra
tamaroa tamaroa
spazz03
If you could either post your casino ID or PM it to me, I'd be happy to make sure you too get credited!
Best of luck to the winners, I hope you all get plenty of winning screen shots and cash outs!
tam1960 -
- Beantwoord door
- mamrone
- op Jul 03, 10, 10:16:37 AM
- Held 912
- laatste activiteit 4 jaar geleden
I know but I put the correct spelling in several times and Pm'd him twice now it's sat and still no chip!!
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- Beantwoord door
- mamrone
- op Jul 04, 10, 10:06:17 AM
- Held 912
- laatste activiteit 4 jaar geleden
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- Beantwoord door
- MommyMachine
- op Jul 04, 10, 12:56:04 PM
- Machtige 3746
- laatste activiteit 3 jaar geleden
Hmmmm. Maybe Nicolas is off for the holiday or something
I am sure he will get it taken care of as soon as he reads this thread....
:-* -
- Beantwoord door
- mamrone
- op Jul 05, 10, 09:37:17 AM
- Held 912
- laatste activiteit 4 jaar geleden
-
- Beantwoord door
- mamrone
- op Jul 05, 10, 05:54:42 PM
- Held 912
- laatste activiteit 4 jaar geleden
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- Beantwoord door
- linda laslo
- op Jul 05, 10, 05:56:29 PM
- Volledig lid 124
- laatste activiteit 3 jaar geleden
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- Beantwoord door
- mamrone
- op Jul 05, 10, 05:59:58 PM
- Held 912
- laatste activiteit 4 jaar geleden
I've been waiting for some time now and I was going to make a depoist in this casino but now I am not so sure they are the ones I would feel comfortable with. I've made over five deposits this weekend and they would have gotten it but instead I went somewhere else, I jsut don't get it??
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- Beantwoord door
- linda laslo
- op Jul 05, 10, 06:13:45 PM
- Volledig lid 124
- laatste activiteit 3 jaar geleden
I am waiting because i won 300 on 20dollar deposit couldonly cash out 15x max so ill wait till i get it and will not deposit there anymore
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- Beantwoord door
- NicolasJohnson
- op Jul 06, 10, 12:30:05 AM
- Seniorlid 404
- laatste activiteit 8 jaar geleden
Hi Guys,
I'll look into all your issues tomorrow. Don't worry, everyone will be credited and all due payments will be made.
Everyone that knows me will knows I will get yall taken care of. Sorry for the delay. -
- Beantwoord door
- tamaroa
- op Jul 06, 10, 07:18:41 AM
- Held 592
- laatste activiteit 3 jaar geleden
-
- Beantwoord door
- mamrone
- op Jul 06, 10, 10:02:46 AM
- Held 912
- laatste activiteit 4 jaar geleden
Tuesday morning 9am still nothing but I feel better seeing Nick's back. Thank you Nick don't forget user name is macendra and thanks
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- Beantwoord door
- POKEGIGGLES
- op Jul 06, 10, 01:25:02 PM
- Seniorlid 491
- laatste activiteit 7 jaar geleden
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- Beantwoord door
- chillymellow
- op Jul 06, 10, 07:42:38 PM
- Machtige 3619
- laatste activiteit 4 jaar geleden
Okay I still don't have my $50 chip but on the $20 one from somewhere else, while waiting for the $50 from LCB, I have tried to withdraw twice, took it back once so I could play tourneys, was denied the second time for as yet unknown reasons.
I am sitting on $215 there now, and am in first place in a tourney and am placing in two others. Finally heard from Nick but not about the $50 chip.
I am happy to be winning the tourneys, but most unhappy their support hasn't answered any of my emails, and extremely unhappy they let me play tourneys and win when it appears all I can cash out now is the max from that free chip- nowhere near my balance.
And Nick says I could request to turn my balance into cash at their casino-WHERE do I do that, I wonder? I WOULD have done that WAY before entering the tournaments and then I WOULD have all the balance in my account available for withdrawal, but NOOOOOOOOOOOOOOO!!!!
No wonder I am doing so well on the tourneys! This bites and I hope support tells me I am wrong and can have my money I sure could use some groceries around here and money to pay bills.
Still, thanks very much to BetPhoenix for the fun I've had playing, for the contests, and for the whatever amount I can finally cash out with in the hopefully near future.
On the other hand, I didn't enjoy and am not now enjoying the emotional rollercoaster. -
- Beantwoord door
- MommyMachine
- op Jul 06, 10, 07:50:42 PM
- Machtige 3746
- laatste activiteit 3 jaar geleden
Go to live chat and tell them you would like to turn your balance into a cash deposit..no restrictions on it then.
That is what I do..
Keep the winning up chilly
:-* -
- Beantwoord door
- NicolasJohnson
- op Jul 06, 10, 08:01:07 PM
- Seniorlid 404
- laatste activiteit 8 jaar geleden
@ chillymellow
MommyMachine gave you great advice, and very similar to what I sent you
Don't worry, we will pay you everything you are entitled to!
@mamrone, kimw24, tamaroa, laslin, POKEGIGGLES
Please give me 24 hours, you will have your money credited! -
- Beantwoord door
- chillymellow
- op Jul 06, 10, 08:23:21 PM
- Machtige 3619
- laatste activiteit 4 jaar geleden
Nick, don't forget my pending credit as well, id is mskinman...
thanks.
I'll contact live chat I guess but I'm skeptical what will happen with my pending tourney winnings should I keep the place wins that I have.
And I still hope that support answers my questions like why my withdrawal was denied. Thanks for the suggestions. I'm not upset with the casino, in general, I still like them and of course have good feelings for Nick and his helpful ways! -
- Beantwoord door
- chillymellow
- op Jul 06, 10, 08:34:49 PM
- Machtige 3619
- laatste activiteit 4 jaar geleden
Okay,now I AM mad.
Please wait for a site operator to respond.
You are now chatting with 'Omar'
Omar: Welcome to the Best Casino on the net; Bet Phoenix Casino; how may I help you today?
mskinman: please make my balance a cash deposit???
mskinman: I tried to cash out but was denied...was told to ask for this instead
mskinman: not sure why I was denied and support has not answered my emails
mskinman: very unsure about all of this, actually...like my pending tourney winnings-are they mine or part of my bonus and to be removed?
Omar: you can only request a cash out out of your $20.00 initial FREECHIP bonus
mskinman: NOT ACCORDING TO MY CASINO REP, NICK
Omar: ok please get in touch with Nicholas
mskinman: are you saying I can only cashout 20?
mskinman: You bet I will.
NICK,
Please help. thank you so much! -
- Beantwoord door
- MommyMachine
- op Jul 06, 10, 08:37:18 PM
- Machtige 3746
- laatste activiteit 3 jaar geleden
Hmmmm...
PM him chilly since this was a win from another forum right?
I think I know which one you are talking about, and it wasnt a 20 max cashout...
I am going to send you a pm.
:-* -
- Beantwoord door
- helwin
- op Jul 06, 10, 09:39:16 PM
- Superheld 2000
- laatste activiteit 14 dagen geleden
-
- Beantwoord door
- chillymellow
- op Jul 06, 10, 09:56:58 PM
- Machtige 3619
- laatste activiteit 4 jaar geleden
helwin, you too what?
I feel sure Nick will be sure I get my $60, and that when my balance hits $0.00 Nick will put in my free chip from this contest. I guess because of your double chip fiasco I was lucky and they are waiting to put the chip in my account, so, for what it's worth, thanks, Helwin, for being the sacrificial lamb here- I feel your pain!
As for my pending tourney winnings, well...that remains to be seen but they'll probably disappear. I feel bad for the players who placed below me because they lost out as well. I wish BP would have not let me wager bonus money on tournaments!!! -
- Beantwoord door
- chillymellow
- op Jul 06, 10, 09:57:05 PM
- Machtige 3619
- laatste activiteit 4 jaar geleden
-
- Beantwoord door
- NicolasJohnson
- op Jul 06, 10, 10:13:09 PM
- Seniorlid 404
- laatste activiteit 8 jaar geleden
I'll PM you about your case.
[quote author=chillymellow link=topic=11898.msg110551#msg110551 date=1278467818]
helwin, you too what?
I feel sure Nick will be sure I get my $60, and that when my balance hits $0.00 Nick will put in my free chip from this contest. I guess because of your double chip fiasco I was lucky and they are waiting to put the chip in my account, so, for what it's worth, thanks, Helwin, for being the sacrificial lamb here- I feel your pain!
As for my pending tourney winnings, well...that remains to be seen but they'll probably disappear. I feel bad for the players who placed below me because they lost out as well. I wish BP would have not let me wager bonus money on tournaments!!!
Your bonus balance is now cash, you can request a withdrawal. You are right, the system is not supposed to let you play tourneys with a bonus balance, but it was due to the way you bonus balance (the contest winnings) were put in that this happened.
We are now changing the way we put in bonus winnings so that this does not happen again. Again, I apologize for the issue. -
- Beantwoord door
- mamrone
- op Jul 06, 10, 11:03:53 PM
- Held 912
- laatste activiteit 4 jaar geleden
-
- Beantwoord door
- linda laslo
- op Jul 07, 10, 06:25:02 PM
- Volledig lid 124
- laatste activiteit 3 jaar geleden
Thank you very much Nick got my bonus, and also got my 300 from a 20 dollar deposit win. You get things done around there again I thank you.
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