Slots Galore Casino

you are right eddie 

yes eddie u re  right i didnt think,i ll speak with them now..

Hedi: Welcome to Casino Support. How may I assist you today?

you: yes

you: what u going to do now

you: coz i ll let them

you: a u going to give us nd 25??

Hedi: We are aware that some customers are having issues when trying to download the casino, Our technical team is aware of this and are trying to get it fixed as soon as possible. We appreciate your patience and comprehension for this matter.

you: and

Hedi: The free $25 will be automatically credited to qualifying accounts (1st 500) within 48 business hours.

you: you ve got tecnical problem and we coulndt download why we r going to wait 48 hours for 25

you: ?

Hedi: Because that is the rule, stated on the website

you: ok...

u all gonna love this...atleast i did...AFTERWORDS


Jurgen: Welcome to Casino Support. How may I assist you today?
you: ok the messed up part is i got the casino to download however
you: it wont let me register
you: asks me for my acct ID and pass
you: no option to sign up
you: then i click on Help inside the casino and it says this
you: SERVER ERROR 0004
Jurgen: May I have your email address please?
you: txgurl35@yahoo.com
you: BUT
you: i have never givin yall my email so
you: u have nothing to compare it to
you: unless ur gonna send me a STRESS reliver...cuz i been at this since 9am and its 6:30pm
Jurgen: Today we launched this casino.
you: ok and?
Jurgen: And being the first day every bug and little detail show themselves right away.
you: i have installed---un-installed and hit my pc so much today that im really exasuted
Jurgen: You will have to uninstall and reinstall the casino to get the sign up page.
you: lmao
you: nope that don't work
you: even tried internet explorer and firefox
you: turned off my fire wall
you: cleaned my temps
you: u name it i DONE it
you: heck i even done a restore point
you: to a WEEK ago
Jurgen: One moment please.
you: and yep u guessed it...DIDN'T WORK
Jurgen: Thank you for your patience.
Jurgen: I checked with my manager and got approval to create an account for you.
Jurgen: Could you please provide me your details.
you: omg!!!..Dude...Shut-Up...lol....i have asked and asked everytime i come to live chat if they could if nothing else help me register and they said NO
Jurgen: We are closing the chat session since we have not heard from you.  Please come back and chat with us if you require more assistance.
Jurgen: Sorry.
you: lol
Jurgen: Wrong chat.
you: Dude...i was fixin to SCREAM!!...lmaooo
you: u still there Jurgen?
you: hmmm..ok well im gonna go TRY and see if this works...tyvm for ur help
info: Your chat transcript will be sent to txgurl35@yahoo.com at the end of your chat.


and yes IT WORKED..!!!!...however i see that im reg in a 10.00 black-jack tourny for 2morrow ...gotta fix that...so XGL 2 those that keep trying....better be worth it is all i KNOW!!

Well, I'll wait to see what occurs, yes downloaded and registered.

And they have me "Registered" for the BJ tourney. If that's all I get, then I'll just hold off any deposits.

All for all or all for none

Hmmmmm...Is there a way to know if you were one of the first 500?

well finally after messing with this casino site off and on all day I contacted Live support for the fourth time and they created an account for me. The site would download but My account button did not work. Everything is fine now. I too am registered for the BJ tournament, starting tomorrow. I just hope I 'm not to late for the $25.00 registration bonus after all this today.

  :Noooooooooooooooooooooooo      Canadians  !!!!!!  How ., .  . .How    .,,,,,,,    How    .................  how      how    how    how                                              can they do this    ??????????????????????........    I'm  running out of free chips to abuse  ......      Please  ~~~~~~~~~    help me    !!!!    Bored ~~ed  out BIG TIME  !!!!!!!!! :                              This is me lookin for free chips                  Good luck every one , and have fun                                                                   

registered just fine but no LIVE SUPPORT error so had to send them an email......waiting

I wish I had saved the live chat transcript but what they told me was that if I had been one of the first 500 people I would have already received $25 in my account (I didn't have $25 in my account).  So I replied...if I had $25 in my account I wouldn't have contact live support to inquire about the $25 (duh!).  To which she said it would be in my account within 48hours and the next comment she made was "if you were one of the first 500". I said I was confused by that...and asked her if she meant "if I wasn't one of the first 500 and it wasn't already in my account...that it would be in there within 48 hours" and she took a long time to reply...saying "yes it will be in there by then."  I can't even find the details discussing the first 500 on their website.  I'm not sure anyone there really knows what is going on. 

In the past 30 days I've signed up at 3 new casinos that were nothing  but problems and ended up not getting any of their advertised signup no deposit bonuses...Slots Galore, Tropica (Rival) and Deandra (something like that - another Rival) for reasons I still don't understand.  I hope this isn't a trend.  Oh well..chin up and keep the faith.

FYI - I talk to a live rep today who said:

"Our free $25 chip was offered to the first 500 registered accounts, which was reached at 10:00pm ET on October 15th. If your account was registered prior to that, then you will be receiving your free $25 chip within 48 hours. The chip has a $40X wagering requirement and a max payout value of $100."

Well if you all have seen what I have gone threw and read prior experience with VEGAS Tec. based casinos ( aka Golden, GOCasino ) this doesn't surprise me one bit.

But all I know and I see others in the forum were entered into the BJ tournament ID#10015 yesterday after they signed up as a reg account and wake up today and guess what surprise surprise we are not.

here is there answer:

info: One of our Representatives will be with you in a moment. The estimated wait time is 48 seconds.
info: All staff are currently assisting others. The estimated wait time is 48 seconds. Thank you for your patience.
info: You are now chatting with Lyanne
info: Your Issue ID for this chat is LTK145015783805X
Lyanne: Welcome to Casino Support. How may I assist you today?
you: XXXXXXXXXXXX XXXXX XXXX XX/XX/XXXX XXXXXX@XXXXX.com
you: yesterday when i signed up i was auto entered into blackjack tourny and today i'm not
Lyanne: One moment please. Your patience is appreciated. I will be with you in a moment.
Lyanne: Still checking for you kindly hold.
you: and FYI the livesupport isnt working from the casino it comes up as a 404 not found error the requested URL/ was not found on this server
Lyanne: Thank you for waiting. I'll be with you in just a moment.
Lyanne: Thank you for the information I will inform my supervisor about it.
you: np
you: now about the tournament and can you tell me what regestration number I was lol
Lyanne: I checked for you but Mitch we don't have any record that you were entered into the Blackjack tournament , as we don't have any free entry promotions at the moment.
Lyanne: Did you received an e-mail regarding the free entry ?
you: i swear to you it was there when i joined i even told e1 in latestcasinobonus.com forum and many others say they were too
you: no
Lyanne: Unfortunately we don't have any free entry tournament right now , the Weekly Blackjack tournament's fee is $10.00
you: well hun i was entered but w/e maybe was a clitch
you: i understand site is new
you: can you tell me what reg number i was?
Lyanne: Maybe it was I'm not sure but I will ask for you as soon as the manager is in , and you will receive an e-mail from me.
info: Your chat transcript will be sent to XXXXXXXX@XXXXX.com at the end of your chat.
Lyanne: I cannot check it as I don't have any record of your account being in the BlackJack tournament.
you: no
you: for the free $25 what number was i
you: when i signed up
Lyanne: I'm not sure as we cannot see that , we can only see the date that you created your account , but if you registered before 10:00pm ET on October 15th. You might be in the first 500 registered accounts but you can check your account within 48 hours.
you: ok tyvm ill let the rest of e1 know in the forum
you: ty for your time
Lyanne: You're Welcome

Well what do you know logged back in and had the free $25 there

Hi Guys, just got word that due to the demand this promotion is being extended until 12pm EST 17th OCT! regardless of how many people request it.

Got mine, and played for about an hour, it was fun. Thanks for the bonus.

Got mine, I suspect they realized that if they stuck to their guns is the limit of 500, they'd lose thousands more in the long run.

So, they did the right thing. The safe thing, the...Profitable thing.

Got mine, still playing.  Anyone know the terms?  Playthrough and max withdrawal?

The maximum withdrawal amount for the $25 free chip promotion is $100 with a 20 times rollover requirement.

Thank you!!!

NP.....YVW!!!

got mine   going to play now  wish me luck   lol

HI I GOT MINE AND THANK YOU

here is a little trick might want to do is take $2.00 of what hopefully you have gotten from the $25 and get in a tournament with it all you have to be is top 40 for instance in the one in progress Birds of a feather that way you will wake up to even more to play with

Well, I got lucky and made the play through.  Going to attempt to withdraw my $100 now!  The moment of truth!

congrats !!!

Good 4u Let us know...

when i signed up I was registered fo the BJ Classic and when i logged in later to play I was not registered anymore....what happened?

Same here, they're finding glitches everywhere

No biggie, they're going to need a couple of months to really get their programming tight..I think the slots are already

Thanks genenco atleast i am not the only one

amy remember that you have to have made a deposit in order to cashout thats how they all are

Really?  I thought it was "no depost required"!

thanks for a good post bewbush, after reading your advice about how to download, i was able to download  and then waited about 24 hours and the $25 was credited to my account!I think the download problem was with internet explorer not the casino because as soon as i added it to safe sites, no problem lost the free money pretty quick but hey,free chips are hard to come by these days!

waited 24 hours and got the $25...played on it for about 3 hours then all gone. enjoyed it why it was here. THANKS

I did get my $25(it was short but sweet) free chip converted it to $5.01  in real and bought into the slottery. ::) wish me luck

There is not a deposit to make in order to cashout, i spoke with Hedi in live chat yesterday evening.

Edit: I dont receive my 25$ yet, i wait 24 hours.

Hello all I too got lucky and made the playthrough at SLOTS GALORE and as Patty1959 stated there is NOT a deposit required to request a withdrawl just gotta send in required docs! I will keep you posted on how long the process takes

congrats slot junkie!  I contacted live support to ask what the process was in order to cash out and they said I had to call back and ask the accounting department during their business hours.  seems silly that customer support can't just tell me what to do in order to cash out!

Thanks Amy!
I talked to Stephanie in livechat and got the email security@slotsgalore.com for where to send in my required documents (Drivers...Utility or Bank Statement, Credit Card used and authorization form) since it was a NDB she said I didn't need a Authorization form or Credit Card info but I sent the CC info anyway! To get the Auth form you have to talk to livechat and they have to request it for you and send it to your email Anyway, I have sent in all required of me, now let's see how long it takes them ::)

This site is part of superslots and i won't trust them.Site says lose my arse.my 25.00 went fast and i played pennys.

Pitt: Welcome to Casino Support. How may I assist you today?

you: Hi. When I first opened my acct. it showed me registerd already for "Bangkok Nights" tourney. Now I don't think I am.

Pitt: I'm sorry for the delay. I'll be right with you.

Pitt: What happens is that we do not give a free tournament anymore. So there could be a glitch and afterwards it fixed itself

you: When did you stop?

you: I was one of the first players to register, I think.

you: Through LCB

you: they said free tourny included

Pitt: I will be right with you.

Pitt: I think from the start, we had it removed as soon as possible.

you: But you did give it to me

you: then poof...

Pitt: It was a glitch that it did give it to you, you should have gotten it from the start

you: Yeah, I did get it from the start.

Pitt: *shouldn't

you: Just like it said I would at the forum, LCB.

you: Also at your web site

you: under "early bird"

Pitt: Thank you for waiting. I'll be with you in just a moment.

Pitt: I will be right with you.

Pitt: I am sorry but this is not part of the promotion

you: I'm sure that launching a new casino must be quite an expensive undertaking and your no deposit bonus was quite generous for a vegas tec casino...

you: but it hurts your credibility to promise something, GIVE it to someone, and then take it away. Don't you think?

you: perhaps you can make an exception?

Pitt: We now it does and that is why we had them change it as soon as possible.

Pitt: Unfortunately we can't make an exception an grant it to you anyways.

Pitt: Is there anything else I can help you with?

you: No, thanks.  HAGN.

security@slotsgalore.com didnt't work so they gave me support@slotsgalore.com and if that doesn't work they told me to use support@englishharbour.com

Thanks Amy!
I talked to Stephanie in livechat and got the email security@slotsgalore.com for where to send in my required documents (Drivers...Utility or Bank Statement, Credit Card used and authorization form) since it was a NDB she said I didn't need a Authorization form or Credit Card info but I sent the CC info anyway! To get the Auth form you have to talk to livechat and they have to request it for you and send it to your email Anyway, I have sent in all required of me, now let's see how long it takes them ::)

Thanks Junkie!  I will re-send my documents to these new addresses! 

Hi, I got an e-mail saying they had received my stuff and asking me to call so they could verify my identity, which I did.  So they verified my identity and said the withdrawal would be processed in 48 hours.  We shall see!!

Good Deal Amy...let us know

any one have a no deposit code for slots galore?

sorry slots galore only offers a 200% first deposit far as I have seen except when they first opened and 1rst 500 to join got $25

thanks!