Can someone not say to the William hill rep to try and get more staff on their chat line ..its dreadful ..I just waited 20 mins and watched the queue position and av time to wait change constantly...As I said they are having a laugh...REALLY ANOYING>>>
see my chat ..below
NONE
You are currently number 1 in the queue. We apologise for the delay. We will assign you to an agent as soon as one is available.The average amount of time a customer has to wait is 03:27.While we appreciate your patience, have you tried visiting our help section of our website which may have an answer to your query?
October 18, 12:33 AMHi whats happened to the opt in button for the vegas speed roulette promo ..it just says play now but you cant because there is no claim promo button.
October 18, 12:44 AMhello
October 18, 12:44 AMr u there
October 18, 12:44 AManyone ?
October 18, 12:49 AMcmon this a joke you are one of the biggest in the world ..and yet your cust service chat waiting time is abyssmal...
October 18, 12:50 AMand why does my queue time/position keep changing
October 18, 12:51 AMGET MORE CHAT STAFF !!!!
October 18, 12:51 AM20mins u r having a laugh
Gave up then