GESLOTEN -Exclusieve 50 gratis spins bij Purple Lounge Casino!

Suspended due to complaints, we are looking into why this promotion is not working 26/12/10

No USA!!!

NEW Players Only

Must register using our link: Purple Lounge Casino

LCB Exclusive : 50 Free spins on Thunderstruck II !

The Free Spins offer is valid until 31/12/10

To claim this offer players must download

Contact live support and quote LATESTCASINOBONUS(ES) or once registered send an email to  support@purple-lounge.com with the subject line reading LATESTCASINOBONUS.

This offer is open to both new and existing Purple Lounge account holders, who are visitors from Latest Casino Bonuses, and who are tracked by Purple Lounge as such.

The Free Spins will be credited to your casino account within 48 hours and will be valid for 7 days thereafter.

All winnings won during Free Spins will be credited to the Bonus Account.

NOTE: the 50 Free Spins Thunderstrick II can ONLY be played in the download casino.

Details: Purple Lounge Casino Review

Good Luck ! 

I have had issues with this offer and purple lounge refused to honor the free spins saying it had expired when clearly on their own terms an conditions page for this offer it states that it is valid until 31/12/2010. Heres the chat until they refused to answer so I ended chat.

You're through to Purple Lounge live chat support. A Customer Support agent will be with you in a moment.
You have been connected to Judit.
Judit: hey, how are you today?
Customer: hi my user name is i******p
Customer: i have a code for free spins on thunderstruck from latestcasinobonuses
Customer: its ‘Casino No Deposit Bonus’
Customer: it was only posted today
Judit: ok one sec please
Judit: ok, great=)
Customer: k
Judit: one sec please
Customer: no probs
Judit: sorry, but as I can see now this promo has already expired
Customer: http://www.purple-lounge.com/en/casino/promotions/showarticle.mth?articleid=577§ion=promotions
Customer: it states the 31/12/2010 is the expiry date
Judit: yes, but it was limited, sorry about that
Judit: one sec please
Customer: it was posted in the last 10 hours though
Customer: and it doesnt state anything about it being limited just an expiry date
Judit: you`ve just credited the 50 free spins
Judit: for the lord of the rings
Customer: yes but this is for thunderstruck
Customer: and its a different promotion is it not
Customer: the other one was sent to me in an email so i assume it was not for everyone
Judit: yes, but we can`t credit this promo sorry about that
Customer: i dont understand why not
Judit: becasue it waas limited, and I`m not allowed to credit any more
Judit: sorry about that
Customer: but that is not stated in the terms and conditions for this offer
Customer: If you are no longer allowed to credit this promotion then I will have to notify lcb.org and also post this chat on the forums
Judit: you can if you`d like to
Customer: I would prefer of course that you are able to honor the said promotion as is listed on latestcasinobonuses and your own purple lounge link for this promo
Customer: perhaps you should ask your pitt boss manager about this promotion and give him the link and for him or her to read the terms and conditions for this promotion
Judit: you can contact the affilate manager if you disagree with the terms and conditions
Customer: i dont dissagree with the terms and conditions they are fine, your just not honoring the terms and conditions 


I am so annoyed with them. Usually terms and conditions for such free spins and no deposit bonuses are very strict and you have to read the T&R very carefully. I have I'm a registered member of latestcasinobonuses and I went through the link. I thought it may not be for existing players but it clearly states it is. So they should have honored the promotion. By the way the link provided does not say to quote latestcasinobonuses but ‘Casino No Deposit Bonus’ so i did. I dont know if latestcasinobonuses is the correct offer but still the link and rules should still apply to the one i quoted.

I hope that this can be sorted. I would like my free spins as promised regardless of the other free spins I was given by the casino recently by email.
Let me know how everyone else goes.

You're through to Purple Lounge live chat support. A Customer Support agent will be with you in a moment.
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I suggest to contact them by email...

Am waiting for ups too, 2nd day.. and moneybookers deposit delayed since saturday..
I think im gonna stay in bed this week.. maybe next week they will all wake up

Hi dear LCb Team, i had the same problem there. I did request the spins via email and this is the answer i got from them:
Hi,

Unfortunately this promotion is now closed. We have lots of promos on the way, just wait for our emails!

Kind regards,
Elle


-----Original Message-----
From: JO (josie1231@gmx.ch)
Sent: 22-Dec-2010 15:49:38
Subject: LATESTCASINOBONUS

Hi dear Purple Lounge Support, first a big thank you for your great
Promotions!!!

My useraccount is : Josie1231

I hope I did everything right to get the freespins;-) many greetings from
cold Switzerland, Jocelyne

hi all,

same here: got also a mail

Hi,

Unfortunately this promo is now closed. We have lots of promos on the way, just wait for our emails.

Kind Regards,
Elle

the offer is: http://www.purple-lounge.com/en/casino/promotions/showarticle.mth?articleid=577&section=promotions
1. The Free Spins offer is valid until 31/12/10

and still closed ?

greetings "joschima"

You're through to Purple Lounge live chat support. A Customer Support agent will be with you in a moment.
All agents are currently busy. Please stand by.
An agent will be with you in a moment. Thank you for your patience.
The next available Agent will be with you in a moment.
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An agent will be with you in a moment. Thank you for your patience.
The next available Agent will be with you in a moment.
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All agents are currently busy. Please stand by.
You have been connected to .....
Support: hi
Me: o finally
Me: hi
Me: busy eh?
Me: am here for free spins on thunderstruck 2
Me: from latestcasinobonuses
Support: unfortunately this promo is now closed, sorry
Me: o damn
Me: thats fast lol
Support: weve had such a high demand
Me: so I registered for nothing...
Support: sorry, its probably why you were waiting so long
Me: and that too
Me: nice...
Support: Im so sorry, if you want to deposit we have lots of deposit bonuses?
Me: can you send request to delete my account?
Support: one moment pls
Me: no sorry not interested if treated like this
Me: ok
Support: Sorry you are leaving, if you would like to reopen at any time jst let us know.
Support: Merry xmas
Me: ok thank you
Me: you too!
Support: no problem, take care  

Hi again,

here the next mail:


Hello

Thank you for contacting Purple Lounge Support

Thank you for your interest however this limited promotion has now closed and the bonus spins have been offered to the allotted players.
There are other promotions at Purple Lounge such as the £150 Casino First Deposit Bonus and our $250 poker first deposit bonus

Casino First Deposit Bonus:
http://www.purple-lounge.com/en/casino/promotions/showarticle.mth?articleid=51&section=promotions

Weekly Casino Bonus
http://www.purple-lounge.com/en/casino/promotions/showarticle.mth?articleid=33&section=promotions

Poker First Deposit Bonus:
http://www.purple-lounge.com/en/poker/promotions/showarticle.mth?articleid=38&section=promotions

I'm sorry for any inconvenience caused.

Kind regards


i will send a request to close my account now.

greetz, joschima
Judit
Purple Lounge Support
Support@purple-lounge.com

Hi guys,
I am temporary closing this promotion until casino fix the problem.

Thank you for your patience!

Luckynn

Hi guys,

This problem is resolved now.

Just contact their live support and quote LATESTCASINOBONUS(ES) or send an email to  bonusrequest@purple-lounge.com with the subject line reading LATESTCASINOBONUS.

Good Luck ! 

Hi

I'm having difficulties claiming this promotion. I'm fairly new at this, so if I've went about this the wrong way, please let me know.

I started out by clearing out my cookies, used the link provided on the first post in this thread, downloaded and signed up. I also registered my credit card for good measure.

Then I sent an e-mail to bonusrequest@purple-lounge.com with LATESTCASINOBONUS as topic, and I got an instant reply telling me that it had failed to send. Although, it just looked like the topic triggered a spam filter and sent it right back to me with a bogus error message.

Trying to contact live support was fruitless, as the live support seems to be down, so I sent them a mail from the client, and this was the response they gave me:


RE: ****SPAM**** LATESTCASINOBONUS (#8705-206883369-7202)

Hello
Im afraid that you need to go through a special affiliate to be able to receive this promotion.
It is not valid if you go though forums.
Sorry for any inconvenience
Kind regards

Anna
Purple Lounge Support


-----Original Message-----
From: Xxxxxx (Xxxxxx@gmail.com)
Sent: 23-Dec-2010 11:01:19
Subject: ****SPAM**** LATESTCASINOBONUS

Hi,

I would like to claim the promotion for 50 free spins on Thunderstruck II.


Sincerely
Xxxxxx Xxxxxx
Username: Krogoth2000

-----

(I would like to point out that I did not add the ****SPAM**** to the topic)

Am I not eligable for this promo?

-Krogoth2000

Hi and THANK YOU!!!!! it worked now;-)
this is the mail i got:

Hello

Thank you for contacting Purple Lounge Support

I have credited the bonus to your account

Kind regards

Anna
Purple Lounge Support
Support@purple-lounge.com


YIPPIIIIII!!!!!!!!!!!!!!!!!                          <3

Wow...

I just received another e-mail.. A bit more festive one 


Hello,
As a good gesture we have credit you 50 free spins to thunderstruck,
Have a merry christmas and a fun play!
Kind regards

Anna
Purple Lounge Support


Never mind my previous post.
Time to hit the slots!

got mine 2 ty for ur help lucky best holidays wishes from the dutch for u all

from your promo typed in the beginning: This offer is open to both new and existing Purple Lounge Casino account holders

So I get the spins even if I already have an account?

I downloaded them through the link in the review.. now I get this.

Hi,

Your account has been reopened for you.

Unfortunately you need to tracked through the appropriate affliliate to be elligible for this offer. However if you would like to make a deposit of $10 we will credit you these spins as a good will gesture. Just give us an email.

Kind Regards,
Elle

Tried to get them today after I read on here that the issue was solved. Live chat wasnt working even though they should be. So i sent the email to request it. they sent back this.

Hi,

Unfortunately you have to be tracked to the appropriate affiliate to be elligible for this offer. Who did you speak to yesterday?
If you would like to make a deposit minimum of $10 we can offer these spins to you as a goodwill gesture. Just send us an email.

There are lots of promos on the way! At the moment we are running our 12 days of xmas prize draw for all players who have earnt 200 VIP points between 13th and 24th December. See our site for details.

Regards,
Elle

So I know it states on the promotion that you have to come through from bettingexpert website, but then why is it listed on here as an exclusive offer with the bonus code latestcasinobonuses? I wrote back saying i'm a member here and that the code is from here so why cant i get it.
I really think they are just refusing to give it to me because I have only made one deposit there and had many problems with that, when i had deposited the money and it didnt appear in my account for almost two days I think it was. So I dont know if this casino can be trusted at all and I'm concerned because they are an independent casino as in they have no partners and you rarely hear anything about them.

So can people let me know if you have received this bonus did you download and register through latesetcasinobonuses or bettingexpert or somewhere else? And those who havent dont like me who downloaded it a long time ago (cant remember through who I think through their own website) have had the same problems with this promo?
Sorry for the long winded post

nope could not get the free spins big surprise. They said I did not download casino through affiliate member and thus no free spins. I'm really annoyed by this.  >:(

O lol irinalep you got the same offer...
I even registered through here, like I always do. 10 dep for 50 free spins is not a bad deak though. better than 100 dep at gowild to receive 20 spins worth 40 cents..
Though claiming you have to go through affiliate makes it feel kinda bad.

I had a really bad experience with this casino when I decided to sign up and make a small 20 deposit. Once I deposited nothing happened no money was in my account. I could not get through to live chat of course as they only work during the day which is during the night here and they did not answer several of my emails. I thought they were a bad casino who had stolen my money. I didnt research it at all and it doesnt have the best of reputations. It took them almost two days to put it into my account saying they had support issues and they wanted me to send documents to verify my id. I mean they took out the money from my bank account then they wanted to verify my id. really well i had never heard of that before. I understand if they do that for no deposit bonuses or when you want to withdraw but not after you've deposited and they keep your money in some pending state. WTF right? So no I will probably never deposit there again but that doesnt mean that I shouldnt be able to get free spins and bonuses right if everyone else gets them. I found a different code LOTRXMAS for free spins on LOTR but I am sure they will say it has expired or too many people already claimed it or something. Ridiculous they either give free spins out or not they cant just pick and choose which players they give them to if its listed as being for all players right?

I have been so frustrated lately. I have deposited thousands at so many casinos and nothing for my bday recently or for xmas. How many tens of thousands does one have to deposit to get a small 10 or 20 ndb or free spins.

My rant has gotten me really peeved. 

I just want some free  I deserve it.

My bday was a couple days ago; my thousands got me pretty much squat in freebies..alot of casinos are going to see the chopping block with me in 2011

I've recived the message Hello

Unfortunately you have to be tracked to the appropriate affiliate to be elligible for this offer. If you would like to make a deposit minimum of $10 we can offer these spins to you as a goodwill gesture. Just send us an email.

There are lots of promos on the way! At the moment we are running our 12 days of xmas prize draw for all players who have earnt 200 VIP points between 13th and 24th December. See our site for details.

Regards,

Judit

Purple Lounge Support
So,no free spins!

10 $ isn't much , but i don't like that trick. they said free  and must be free.so they said for new and older accounts.anyway i had an account with them before this promo, and they usually give 50 free spins, but always i don't get in time, they work really fast...

Hi.
i got the same email:

Hello

Unfortunately you have to be tracked to the appropriate affiliate to be elligible for this offer. If you would like to make a deposit minimum of $10 we can offer these spins to you as a goodwill gesture. Just send us an email.

There are lots of promos on the way! See our site for details.

Happy Holidays!

Regards,
Judit

Purple Lounge Support


but here is another one i got after i try to claim the 50 free spins on the lord of the ring that they offered me per mail

Hello

Thank you for contacting Purple Lounge Support

Thank you for your interest in the bonus spins however this limited promotion has now closed and the bonus spins have been offered to the allotted players.
There are other promotions at Purple Lounge such as the £150 Casino First Deposit Bonus and our $250 poker first deposit  bonus


so just to let you know i dident get any of those 2 offers

happy holidays to all of you

priscila

Hello

Unfortunately you have to be tracked to the appropriate affiliate to be elligible for this offer. If you would like to make a deposit minimum of $10 we can offer these spins to you as a goodwill gesture. Just send us an email.

There are lots of promos on the way! See our site for details.

Merry Christmas!

Regards,

Hi all,

Hello

Unfortunately you have to be tracked to the appropriate affiliate to be elligible for this offer. If you would like to make a deposit minimum of $10 we can offer these spins to you as a goodwill gesture. Just send us an email.

There are lots of promos on the way! See our site for details.

Merry Christmas!

Regards,

  Johan   

Judit

is lucky following this up? I'm still confused lol

Unfortunately you have to be tracked to the appropriate affiliate to be elligible for this offer. If you would like to make a deposit minimum of $10 we can offer these spins to you as a goodwill gesture. Just send us an email.

SO I ask this offer is still available or not? Because the casino seems to deny most of the bonus requests..

Username: leonardo99

Regards

Hi gals and guys,

due to casino incompetence We have no choice but to close this exclusive.

thank you all
Zuga

pff, I hope they get a warning from lcb and go bankrupt..
christmas is almost over, yaaaay no more being nice till next year