on october 2 I decided to try my luck at some live slots at bet phoenix...deposited $50 and used a bonus for 550% ( 25X play thru and 15X max cashout)
played for about 5-6 hours hit some good payouts and was able to reach the play thru and enough to cash out the max of $750
Omar walked me thru the withdrawal making sure that the request was for $1025 ($275 non cashable bonus)
we did that on 10/02 ...my withdrawal pending over the weekend...I knew nothing would be done until at least monday...
when I checked on monday....it seems my withdrawal was reversed and now there was even LESS in my account .
I contacted support and was put in touch with Dean, casino manager,...we worked out the details...no fault of my own...and he promised me that the entire $750.00 would be approved and processed sometime tomorrow..this was on monday 10/04....
about one hour ago I logged on to betphoenix only to find that I had no pending withdrawal and indeed when I checked my wallet account...the $750.00 was sitting in my balance.
Dean does an excellent job and keeps his word
Maybe it is just me...but whenever I do have a problem at a casino...it never pays to be rude or insulting to support...just make sure you check on the casinos you gamble at before you decide to deposit
Betphoenix is where I play...it may sound like I am being paid for my testimonials but I assure you that every word is true
Betphoenix...nog een uitstekende ervaring
- 3,836
- bekeken
- 6
- antwoorden
Participeren in het forum is alleen toegestaan voor actieve leden. Alstublieft Inloggen of registreren om te posten.
Feedback van Leden
lcb activiteiten in de afgelopen 24 uur
Meest bekeken forum posts
Decode Casino - Exclusieve gratis spins Alle spelers - VS OK! 50 gratis spins op Train to Rio Grande (BGaming) Hoe de bonus te claimen: Spelers moeten zich registreren via onze LINK , inloggen en...
Decode Casino - Exclusieve gratis spins
Bekijk alle casinobonussen die beschikbaar zijn voor jouw land op onze Halloween-bonuspagina. We zullen ook updates in deze thread plaatsen voor uw gemak. Als u Halloween-thema-aanbiedingen vindt,...
Beste Halloween Casino Bonussen Voor 2024
Goat Spins Casino Geen storting gratis spins Alleen voor nieuwe spelers - VS OK! Bedrag: 45 gratis spins Hoe je de bonus kunt claimen: Spelers moeten zich registreren via onze LINK en de bonus...
Goat Spins Casino Geen Storting