Hello Guys!
I deposited 150 euros in Bet2U and I received a bonus 100%. I was betting on Sportsbook and I met all the wagering requirements and finally requested a 700 euros withdrawal.
I fully verified my account and I made the withdrawal request on 17/11/2023 , after 10 days on 27/11 without receiving any response about my withdrawal the replied with this
Dear Customer,
Our security department requests you to complete an additional verification step in the form of a video verification through Skype.
Please send us your Skype ID and you shall be contacted by one of our operators.
We thank you for your understanding and express our most sincere apologies for the inconvenience.
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Best Regards,
Bet2U Support team
I have sent my skype ID 2 days now and I haven't received any invitation or response I made also some reminders but i dont receive any response.
Could you please anyone help me with that case? Does anyone know what type of question do they usually ask on that call?