Hi, let's make it fast and clear. I played on vegas crest casino, i won big. Withdrawals take them almost a week to be paid and is always available there to reverse and they send all kind of emails and freebies to make you go back and reverse and lose. I myself did that thing and almost got tricked but managed to recover and recashout and run. I knew i would be very very tempted to go back and i was really scared i could just lose it all so i contacted live chat asking them how to self exclude myself a few days for the time of withdrawal process. They told me i need to email support so i left casino and went hotmail to write to the casino asap asking them to temporarily restrict my access to their casino explaining my fear of returning to reverse and lose it back. The next day i wake up to a email reply from them... not only did they NOT restrict access to their casino but they instead sent me free spins to make me return to the casino and play!!! I tried to stay back but eventually i ran out of money and only had that huge cash out sitting so temptation ended up getting the best of me like i feared (that's why i asked them to lock me out) and i ran into a 0% rtp casino with everything, slots and table games (not live) all ready for my great return to take back everything in a gigantic fraud. This is just plain unbelievable. What kind of bullshit is this? What kind of dam fraudsters with no ethic reply to a self-exclusion request with instead free spins to make the player return and lose back? I'm so completly pissed! I knew myself, i knew it was my kind and they knew too... i had learned from the past so i had asked them politely to temporarily self exclude me... but instead they played the criminals game. This is criminal and real legal actions could be taken by me right now. I don't have chat transcript but i got the emails, what i sent, what i got answered back and it's just... wow.
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