Exclusief €10 ND bij La Riviera Casino!!!

We were told its €200. But we will double check. Thanx for the heads up Patty

Hmmm...I find it quiet strange...

After I claimed the bonus, I saw play through-'need 400'and 'max withdraw-200'...
I don't know how it got changed...
Sorry you lost Patty hope we both will have a better luck!

confirmed max cashout is €200

I redeem the code without a problem, but my playthru is 300, max cashout is $50

zuga,

when you have time, would you ask if they can fix it for me please?  I'm up to $150 and eligible to make a cashout now.  Username is riceman.


thanks

I won but tried to cashout before I lose it all! $80.38 - $20.00 bank wire fee (for USA only avail method)  = $60.38 in my acct!

Glad i held off, will play it tonite thx

One more note, the customer service was superior - Moise was the rep who helped me.
So far, this casino is a winner!!! 

Yayyyyyyyyyyyyy its here its here!!!! Thank you lucky darlin!!

Yes Melanie, the live chat is awesome. I told the one i spoke to i would mention him here at the forum and i did in my post about this exclusive coming. I am very impressed.

Now if i win i will be more impressed!

Lips

should I contact livechat to have the max cashout condition fixed?
should I wait for zuga to have him contact with the casino to fix this problem , also to prevent it to happen with other members?
what? they dont have usemywallet yet, should i wait for them to install usemywallet?

never mind, I went back and played it down to zero

We just heard back from Casino Rep, and they have reduced the max cashout to $50.

Zuga

Its been 2 days since my cashout request and I sent docs already...
Lets hope they are legit!  I know it may be a bit too soon to voice concern.

Just  QUICK NOTE:  USA players can only request withdrawal as a bank wire which costs $20 so minus that from your winnings.  

Good Luck to you all!  

Something is strange with this casino, have requested withdrawal with moneybookers on monday, support all time says max 72 hours, but today recive answer 10 days...

I signed on to make a deposit since I won on the free $10 and when I signed in, I saw they had reversed the withdrawal amount.  I went to Live Chat to see what the status is on my withdrawal of $50 and they said that there is no problem that he could see.    So, its been almost 4 days and still no reply from customer service via email and live chat did not see why my withdrawal was not yet processed.  Maybe still too early to tell?  I keep all updated....

have recived my withdrawal of 50 euro via moneybookers in 48 hours after requesting, so all ok.

Hi Guys,

I have spoken with the casino reps. They have sent out the following letter to US players regarding their winnings:

We thank you for your patronage at our casino and would like to provide you with feedback regarding your withdrawal request.

We have unfortunately been notified 48 hours ago that our bank  is no longer processing online gaming transactions for the USA.

This is the reason why you have not received your winnings yet.  

We are expecting to be switched in a few days to another processor with a new payment method that will allow us to pay the winnings of our players residing in the USA in a fast and secure way.

We want to reassure you of our honesty, your winnings will be paid as soon as the new payment method is set in place.

We sincerely regret this inconvenience and thank you for your understanding.

Regards,
La Riviera Casino.

Hope this helps. US processing is tough these days.

Will try keep you updated.

Melcb

:'(
Can someone help me please? I downloaded from here and put in LATESTCASINOBONUSES but nothing.I then went to chat with Moise and this is what he said>>>>>>>>

CanMerci de patienter, un responsable du site va vous répondre.

Vous êtes maintenant en train de parler avec 'Moise'.

Moise: Bonjour et bienvenue sur le casino La Riviera!!

Moise: Comment puis je vous assistez?

RUTH: Bonjour Moise, non Francaise?

Moise: Que voulez vous dire?

RUTH: No speak French..English please

Moise: Thanks.

Moise: We can assist you in English.

RUTH: ty

Moise: How can I help you?

RUTH: I downloaded from "Latest Casino Bonuses" Forum where your casino is giving a free no deposit bonus to us members.Code#LATESTCASINOBONUSES But it wont work in the cashier,can u help plz?

Moise: No, I think the bonus does not exist anymore.

RUTH: your casino had some trouble with it at first,then it was rectified. Its only a week old if that

Moise: can I please have your account number?

RUTH: my login is #$%^&*(
Moise: I think it not working anymore.

RUTH: Ok...do you have a new 1 plz?

Moise: sorry we don't

RUTH: ok Moise, ty for your trouble.I shall let them know. Have a nice morning? Bye

Moise: Thank you

Moise: same to you?

RUTH: lol..ty but its early evening here ;0

Moise: OK good evening then

RUTH: tyvm..Bye

Can anyone help please???? TY

Hi Tazzie,

Please give me your username and I will make sure you get the €10.

Laters,
Melcb