Thanks Dylan. I will private message you as requested. Thanks for your response.
Good day,
I hope all is well.
I was a bit saddened to read the last few post on this thread and will do what I can to help.
I would like to let you know however that all our customers are a priority! We try our very best to let all our customers fell and experience our appreciation for them.
This is one reason why we offer so many awesome promotions for all our customers. Like Daily Free Roll tournaments, free entries for eligible customers into major tournaments. We offer rewards on wagers which can be redeemed for cash to play in the casino.
You can claim any of our weekly deposit bonuses at either casino. Our 100%, 90%, 75% or 50% match bonuses on select days on initial deposits every week. We also provide a bonus on every deposit made at our casinos. And accounts are comped based on activity.
To top it all off we provide a great Birthday Bonus to all customer to say thank you and have a good day.
We care about our customers and do our very best to help with any issue. You can also message me, I will try to assist as best as I can.
kkimelwell I reviewed your account and found that your account has been rewarded quite well. Message me lets discuss this. I can try to help.
NicoleLynn Can you please message me privately. let me know what your issue was. Perhaps I can be for some help.
Have a good day.
Best regards,
Dylan
Hi Dylan. Thank you for your very nice reply.
I will agree with the fact that they do provide the daily tournaments. Love those. But those are available to all customers, depositors or not, right? And the games,, sooooo love the games.
There are certain things i look for when settling into a long term relationship with any casino.
So much to get us there to play, and then overall the casino is exactly what i want in a casino.
BUT...
It would be nice after making 10 or 15 deposits in a month to be thrown a bone, even 10 or 15.00 VIP FREE bonus, NO DEPOSIT bonus.
So, thus I stopped depositing so much, as I was. Nothing to look forward to when i do lose so much. Nothing to keep me coming back, no emails, no offers.
And most of all,,,,,,, if you have seen my acct and added up what i do spend when i play, well i would think it would be concerning that I am not coming back, or depositing like i was. And so far the casino has not even noticed. So I havent. I come and play the tourneys, and once in a while one little depoist or two. BUT...... even now not even recieved a email offer of any kind.
If I never signed in again, the casino wouldnt care or break out a free bonus offer to get me back.. Now knowing how much i do play and spend, thats concerning when deciding where you are going to play at. I need love and attention i guess. lol