Vertaling 
Hi,
Thank you. I did receive a call from the investigation team thay day. I waited a week and called back and no one was available again. I called back again and spoke to someone from the investigation team again. He also interviewed me.
I’ve been interviewed twice now and no one contacts me. I’ll called in this morning where I was told I would receive a call back within 4 hours - it’s a few a minutes shy of the four hour mark now.
I understand and appreciate the investigation and upholding the security and the integrity of the site; I am all for that. However, this issue has been open for almost two months and given the lack of communication I can’t help but wonder if this is a tactic to delay additional withdrawals. I had received a few withdrawals requested and I do believe I will receive my winnings. I know that I did nothing wrong and I did not violate the terms and conditions. It’s just frustrating that this process is at the 2 month mark and I have no clue what is going on and when I can have my account reactivated and withdrawal my winnings.
If there is anything you can do to speed this process up I would greatly appreciate it.
Thank you.
